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Chatbot

Zuri, Safaricom’s AI-powered Chatbot comes to WhatsApp

Whenever a Kenyan is put on hold by a Safaricom customer care agent, they will automatically catch feelings. Even more peculiar, whenever a support issue; say an M-PESA reversal takes...
Safaricom

Big bargain as Safaricom slashes Smartphone prices by up to 45 percent

It is early Christmas for Safaricom customers after the telco slashed prices of smartphones and accessories by up to 45 percent. Safaricom says the offers are aimed at complimenting...
Barclays Timiza

Is Timiza part of Absa’s plan to deliver African Banking

For Barclays Kenya, Timiza represents close to four million new virtual bank branches, pushing out loans of up to Sh13 Billion since inception. The micro-lending platform helped push Barclays Kenya operating profits up by 13...
Electric

Electric mobility; Kenya playing catch up, but there is hope

That fossil-fuel mobility still reigns globally, is no longer news. Yet, besides being a primary source of pollution, fossil-fuel automobiles used in the public transport sector are still popular. And just like Kenya, other East...
Telkom

Telkom joins Safaricom and Airtel to hike calling rates

Telkom Kenya Monday became the third mobile operator in Kenya to hike calling rates following the new taxes. Realted: 18 years of transformation The firm's Chief Executive Aldo Mareuse said the assent of the Finance Act 2018 into Law...

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