Safaricom has rolled out 5G Wi-Fi to empower homes and business customers in fifth-generation-ready zones with superfast internet, complementing its growing fibre network.
The Nairobi Securities Exchange-listed telco became the first service provider in Kenya to announce 5G trials in March last year, and the commercial launch now empowers customers in 5G-ready areas to access fast and reliable internet connectivity.
“We believe in the transformative power of the internet and will continue to deliver the most advanced technologies towards enabling our customers enjoy a digital lifestyle. The launch of 5G Wi-Fi is the first step in empowering our retail and enterprise customers to start exploring new opportunities that 5G provides,” said Peter Ndegwa, CEO, Safaricom PLC.
Customers in 5G-ready zones can access 5G Wi-Fi by purchasing a 5G router at Kes25,000 plus a setup fee of Kes5,000 and selecting from three packages on offer.
Customers will also have the option of signing up for a 36-month contract that will enable them to receive the router for free.
The introductory 5G Wi-Fi plans include: 10Mbps with a usage limit of 300GB at Kes3,499; 40Mbps with a usage limit of 500GB at Kes5,999; and 100Mbps with a usage limit of 1TB at Kes14,999. Customers will be able to continue using the internet at throttled speeds upon depletion of the allocated usage limit.
Customers using supported 5G smartphones will also be able to access the 5G network and enjoy superfast data speeds.
Supported smartphones include 5G-enabled devices from the Samsung Galaxy S and Fold series, as well as Huawei and Oppo 5G devices.
Customers using iPhones and select 5G-capable Samsung devices will require a software update from the manufacturer to access the 5G network.
Plans are also underway to provide 5G data packages for mobile internet customers and leverage the Lipa Mdogo Mdogo device-financing solution to avail more affordable 5G smartphones.
Currently, Safaricom has 35 active 5G sites spread across Nairobi, Kisumu, Kisii, Kakamega and Mombasa, and it plans to expand to 200 sites across the country by March next year. To check available 5G zones or get the 5G Wi-Fi, customers can visit internet.safaricom.co.ke.
Over the years, Safaricom has consistently invested in its network, with its 2G, 3G, 4G and 5G in aggregate covering over 99 percent of Kenya’s population, while its fibre network has connected more than 200,000 homes to fast and reliable internet.